REFUND POLICY

Last updated: September 24, 2026

Happy Hamster Guide sells downloadable digital products.

DIGITAL PRODUCTS

Because a digital product can be delivered immediately and cannot be physically returned, refunds are generally not offered once the digital file has been successfully delivered or accessed, except where required by applicable law.

WE WILL REVIEW REQUESTS WHERE:

• you were charged more than once for the same order;
• the purchased file is defective or cannot be opened and we are unable to provide a working replacement;
• you did not receive the digital product and we are unable to complete delivery; or
• applicable consumer law gives you a right to a refund or cancellation.

Before requesting a refund for a technical issue, please contact us so we can first try to provide a working file or replacement download link.

HOW TO CONTACT US

Email: hello@happyhamsterguide.com

Please include your order number and the email address used for the purchase so we can locate the order.

APPROVED REFUNDS

If a refund is approved, it will normally be sent back through the original payment method. Processing time after approval may depend on the payment provider or financial institution.

CONSUMER RIGHTS

This policy does not limit any mandatory refund, cancellation, or consumer-protection rights that apply under applicable law.

Happy Hamster LLC
Happy Hamster Guide
https://happyhamsterguide.com