Privacy policy

PRIVACY POLICY

Last updated: September 24, 2026

Happy Hamster Guide is operated by Happy Hamster LLC (“we”, “us”, or “our”). This Privacy Policy explains how information may be collected, used, and shared when you visit happyhamsterguide.com, purchase a digital product, contact us, or otherwise use our store.

INFORMATION WE COLLECT

Depending on how you use the store, we may receive information such as your name, email address, billing information, order details, device and browser information, IP address, and communications you send to us. Payment information is processed by the payment providers available through our Shopify store; we generally do not receive your full payment-card number.

HOW WE USE INFORMATION

We may use information to:
• process and deliver orders and digital downloads;
• provide customer support;
• communicate about an order or service request;
• maintain, secure, and improve the store;
• prevent fraud, abuse, or unauthorized transactions;
• comply with legal, accounting, tax, or regulatory obligations; and
• send marketing communications where permitted and where you have chosen to receive them.

SHOPIFY AND SERVICE PROVIDERS

Our store is hosted on Shopify. Shopify and other providers that support payments, hosting, analytics, email, digital delivery, fraud prevention, and customer support may process information on our behalf or under their own privacy terms.

COOKIES AND SIMILAR TECHNOLOGIES

The store may use cookies and similar technologies for essential site functions, preferences, analytics, security, and—where enabled—marketing. Your browser or device may allow you to control certain cookies.

RETENTION

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, security, recordkeeping, and legal obligations.

YOUR CHOICES AND RIGHTS

Depending on where you live, you may have legal rights relating to your personal information, such as requesting access, correction, deletion, restriction, objection, or a copy of certain information. These rights can vary by jurisdiction and may be subject to exceptions.

To make a privacy request, contact us using the email below. We may need to verify your identity before completing certain requests.

THIRD-PARTY LINKS

Our store may contain links to third-party websites. We are not responsible for the privacy practices of those third parties.

CHILDREN

Our products and store are intended for purchasers who can legally enter into a purchase transaction. We do not knowingly seek to collect personal information from children in violation of applicable law.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The current version will be posted on this page with an updated date.

CONTACT

Happy Hamster LLC
Happy Hamster Guide
Email: hello@happyhamsterguide.com
Website: https://happyhamsterguide.com